Terms and conditions

1. Introduction Welcome to Mindspace webportal. These terms and conditions govern your use of our webshop and services, including the booking and purchase of items through our platform. By using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Payment Terms All payments for purchases and bookings must be made via invoice. We do not accept other payment methods at this time. Invoices must be paid within the specified period stated on the invoice.

3. Production and Delivery Times 

3.1. Production Days: The time required for production will vary depending on the item ordered. Please note that all stated production times are estimates and may be subject to delays due to unforeseen circumstances.

3.2. Delivery Days: Estimated delivery times are provided for your convenience but are not guaranteed. Delays may occur due to shipping carrier issues, customs processing, or other factors outside our control.

4. Booking Service 4.1. Certain items in our webshop are available for booking. When booking an item, you agree to return it in its original condition by the return deadline specified at the time of booking.

4.2. If the item is not returned by the agreed date or is returned damaged, additional fees may apply to cover repair, replacement, or overdue penalties.

5. Return Policy 

5.1. Standard Products: You may return eligible products within [X] days of receipt, provided they are in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error.

5.2. Custom-Made Products: Products that are custom-made or personalized are non-refundable and cannot be returned. By placing an order for such items, you acknowledge and accept this condition.

6. Warranty and Liability 

6.1. We strive to ensure the quality of all products and services. If an item arrives defective, please contact us  to arrange a replacement or repair.

6.2. Our liability is limited to the value of the product purchased. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

7. Changes to Terms We reserve the right to modify these terms and conditions at any time. Any changes will take effect upon posting to our website. Continued use of our webshop after such changes constitutes your acceptance of the revised terms.

8. Contact Us For questions about these terms, your orders, or any other inquiries, please contact us at:

• Email: webshop@mindspace.dk

• Phone: +45 72 40 04 04

• Address: Lundborgvej 13A, 8800 Viborg, Danmark

By using our webshop and services, you acknowledge that you have read, understood, and agreed to these terms and conditions.